Stop by the bank to sign up for Bank of Locust Grove’s Online Banking. Once online, you'll receive easy to follow, step-by-step instructions on how to navigate your way through your account information. It won't take long before you'll begin experiencing the ease, convenience, and control of online banking.
See how quick and convenient Bank of Locust Grove’s Online Banking can be. Access your account information anytime, from anywhere in the world. All you need to get started is access to the internet, your login name and password.
Bank of Locust Grove’s Online Banking uses industry-standard technology for protection to safeguard your data from unauthorized users. When you initially sign up for Bank of Locust Grove’s Online Banking, you are given your own login name and password. After that, you can change your password as often as necessary.
Internet Banking Agreement and Disclosure
This Agreement and Disclosure sets forth your and our rights and responsibilities concerning the use of our Internet Banking Product. In this agreement, the words “you” and “your” mean those who sign as applicants or any authorized user(s). The words “we”, “us”, “Bank” and “our” mean Bank of Locust Grove. By using Internet Banking, you agree to all of the terms of this agreement.
Online Statement Agreement
Periodic Statement: By agreeing to the terms of this Internet Banking Agreement and Disclosure when enrolling in the BLG Online Services you agree to receive your periodic account statements via electronic means. Your account statement(s) will be available online to view and print. You will not receive your statements by regular mail.
Internet Banking Features
You may access your account information by using a specific, unique Internet User ID and password. At the present time, you may use the system to:
· Perform account inquiries on checking, savings, certificate and loan accounts;
· Obtain statement transaction detail on your accounts;
· Transfer funds between your checking and savings accounts and make loan payments.
· Submit a check re-order request;
· Send secured e-mail messages to Bank personnel;
· Initiate bill payments to most any merchant or vendor you choose. There is no fee for bill payments unless you request expedited payment.
Fees and Charges
· Normal check fees will be assessed when check orders are processed.
· Miscellaneous Fees and Charges – The fees that have been separately disclosed to you in connection with your Eligible Account(s) will continue to apply to those accounts(s).
· There is no monthly fee for basic Internet Banking.
· Bill Payment Fees – There is no monthly fee for Bill Payment unless you request expedited payment.
Limitations on Frequency and Amount
According to Federal Regulations, you may not make more than six (6) preauthorized or automatic transfers from your money market account or savings account during a given monthly statement period. There are no limits on the number or dollar amount of transfers or payments you make from your checking account. Balances may include deposits subject to verification by us. The balance may also differ from your records due to deposits in process, outstanding checks or other withdrawals, payments or charges. We have the right to cancel transactions if sufficient funds are not available in your account.
Multiple Account Relationships with Us
If you have more than one account relationship with us, you may “LINK” these relationships together as we permit. All owners of the account “Linked” on our Internet Banking product must be the same.
If, as an account holder, you have deposit accounts with us under the name of two or more persons payable to anyone of such depositors (e.g. Jane Doe or John Doe), you are jointly and severally liable under this agreement. Each of you have the ability to access your accounts with us using a separate Password and may perform transactions such as funds transfers, bill payments, obtain information, or even terminate this agreement.
Be advised, that with regards to such deposits, we are not required to obtain the consent of, or notify the other one of you about the actions of the other. Both of you release us from any liability for honoring and allowing any transactions or actions initiated by either one of you. Each of you indemnifies and holds the Bank harmless from any and all liability resulting from transactions either one of you initiate.
User ID and Password
The User ID and password issued to you initially is for your security purposes. Your password is confidential and should not be disclosed to third parties. You are responsible for safekeeping your password. You may change your password at any time by clicking on ”Preferences” tab, then “Security. You should carefully select a password that is hard to guess. We suggest that you stay away from names, dates, and information that may be easily guessed. You agree not to disclose or otherwise make your password available to anyone not authorized to sign on your accounts.
In order to ensure the security of your records, we will end your online session if we have detected no activity for 5 minutes. This is to protect you in case you accidentally leave your computer unattended while you are logged on. When you return to your computer, simply re-enter your user id and password and continue your session.
No Signature Requirement
When any payment or other on-line service generates items to be charged to your account, you agree that we may debit the designated account without requiring your signature on the item and without any notice to you.
Notice of Liability
Tell us AT ONCE if you believe your password has been lost or stolen. Call the bank immediately if this occurs during regular business hours. Secure E-Mail is another way of keeping your possible losses down. You could lose all the money in your account. If you tell us within two (2) business days, you can lose no more than $50.00 if someone used your password without your permission. If you do NOT tell us within two (2) business days after you learn of the loss, and we can prove that we could have stopped someone from using your password without your permission if you had told us, you could lose as much as $500.00.
If your statement shows transactions that you did not make, tell us at once. If you do not tell us within sixty (60) days after the statement was mailed to you, you may not get back any money lost after the sixty (60) days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or hospital stay) kept you from telling us, we will extend the time period. If you believe that your password has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call (918) 479-5225 or write to us at Bank of Locust Grove, PO Box 219, Locust Grove, OK 74352.
Our business days are Monday through Saturday. Holidays are not included.
Hours of Operation: The services are available 24 hours a day, seven days a week, except during special maintenance periods. For purposes of transactions, BLG’s business days are Monday through Friday, excluding holidays. All online service transaction requests received after 2:30 p.m. on business days and all transactions which are requested on Saturdays, Sundays or holidays on which BLG chooses to remain closed, will be processed on the next BLG business day. BLG’s business day begins at 9:00 a.m.
The Bank’s transaction cut-off time is 2:30 p.m. Central Time. Transactions received after the cutoff time will be posted the following business day.
At certain times, a Service may not be available due to system maintenance or circumstances beyond our control. During these times, you may use our Telephone Banking Service (1-877-479-5225), our Bank of Locust Grove automated teller machine (ATM) or, if this occurs during regular business hours, come into our lobby or drive-thru facility.
Confirmation or Receipt: A confirmation or receipt will be displayed at the time you make a transfer, submit a bill payment, initiate cash management transactions, or submit a check order. This confirmation and/or receipt should be printed and kept for your records.
Our Liability for Incomplete Transactions
If we do not complete a transaction to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will NOT be liable for instance:
· If, through no fault of ours, you do not have enough money in your account to cover the transaction.
· If the money in your account is subject to legal process or other claim restricting such transaction.
· If the transaction would go over the credit limit on your overdraft line.
· If the terminal or system was not working properly and you knew about the breakdown when you started the transaction.
· If circumstances beyond our control (such as fire or flood) prevent the transaction, despite reasonable precautions that we have taken.
· If any information provided by you about the payee on a bill payment is incorrect.
· If there are any delays in handling the payment by the payee.
· If the transaction is for an illegal purpose.
In Case of Errors or Questions
E-mail us on the secure system, telephone us at 918-479-5225 or write to us at Bank of Locust Grove, P. O. Box 219, Locust Grove, OK 74352 as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transaction listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
· Tell us your name and account number.
· Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
· Tell us
o The dollar amount of the suspected error.
o The Confirmation and/or Receipt number.
o Checking account number used if a Bill Payment error
o Payee name.
o Payment amount.
o Payee account number.
If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days.
We will tell you the results of our investigation within ten (10) days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or question. If we decide to do this, we will recredit your account within ten (10) business days for the amount you think is in error, so that you have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint in writing and we do not receive it within ten (10) days, we may not recredit your account.
If we decide that there is no error, we will send you a written explanation of our findings within three (3) business days after we finish our investigation. You may ask for copies of the documents that we used in our investigation. If a notice or error involves an electronic funds transfer that was initiated in a foreign location, the applicable time period for action shall be twenty (20) business days in place of ten (10) business days, and ninety (90) calendar days in place of forty-five (45) calendar days.
We do not disclose nor do we reserve the right to disclose, any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.
All notices from us will be effective when we have mailed them or delivered them to your last known address on our records. Notices from you will be effective when received by us at the telephone or the address specified in this agreement. We reserve the right to change the terms and conditions upon which this service is offered. We will mail notice to you at least thirty (30) days before the effective date of any change, as required by law. Use of this service is subject to existing regulations governing your account and any future changes to those regulations.
Electronic Mail: If you send Bank of Locust Grove an electronic mail message, BLG will be deemed to have received it on the following business day. BLG will have a reasonable time to act on your e-mail.
You should not rely on electronic mail if you need to communicate with BLG immediately-for example, if you need to report an unauthorized transaction from one of your accounts or if you need to stop a payment that is scheduled to occur.
You agree that BLG may respond to you by electronic mail with regard to any matter related to the Service, including responding to any claim of unauthorized electronic funds transfer that you make. Any such electronic mail sent to you by BLG shall be considered received within three (3) days of the date sent by BLG, regardless of whether or not you sign on to the Service within that time frame.
Bill Payment Agreement
This is your Bill Payment Agreement with Bank of Locust Grove. You may use Bank of Locust Grove’s bill service to direct Bank of Locust Grove to make payments from your designated checking account to the merchant you choose in accordance with this Agreement. The terms and conditions of this Agreement are in addition to the account agreements, disclosures and other documents in effect from time to time governing our account.
YOU MUST ALLOW AT LEAST FIVE (5) BUSINESS DAYS
PRIOR TO EACH BILL’S DUE DATE
SO THE PAYMENT CAN REACH THE MERCHANT ON TIME.
You agree to have available and collected funds on deposit in the Account you designate in amounts sufficient to pay for all Bill Payments requested, as well as, any other payment obligations you have to the Bank. The Bank reserves the right, without liability, to reject or reverse a Bill Payment if you fail to comply with this requirement or any other terms of this Agreement. If you do not have sufficient funds in the Account and the Bank has not exercised its right to reverse or reject a Bill Payment, you agree to pay for such payment obligations on demand. You further agree the Bank, at its option, may charge any of your accounts with the Bank to cover such payment obligations.
You may change or cancel any Bill Payment, provided you access the Service and input the change or cancellation request prior to the cut-off time on the business day prior to the business day the Bill Payment is going to be initiated. If you ask us to cancel a payment after it is issued and we are able to do so, we will charge you a stop payment fee. Stop payments orders will be in effect for a period of six months. BLG requires that stop payment orders on checks and ACH items be presented in writing. After six months, any stop payments will terminate and must be renewed in order to continue in effect. BLG may pay any item that is presented following the lapse of any stop payment order. Special conditions may apply to electronic/ACH items.
In order to use the Banks Internet Banking product, you will need computer equipment and software that is current and meets the following minimum standards. The browsers that are compatible with our Internet Banking product are Internet Explorer 5.0 or higher. You will also need to have 128-bit encryption. We recommend that you upgrade to the latest browser and encryption version of Internet Explorer or Netscape. You will also need access to the Internet by an Internet Service Provider (ISP) of your choice. You are responsible for the installation and maintenance of your computer equipment and any software thereof. The Bank is not responsible for any errors, failure or non-performance of your computer equipment and/or software, nor is the Bank responsible for any errors, failure or non-performance of your chosen ISP. The Bank shall have no liability to you for any damages or other loss, direct or consequential, which you may suffer or incur by the installation and use of your computer equipment and software. We make no warranty to you regarding your computer software or ISP. Any links you choose to use from our site are at your discretion and risk. If you choose to download any information from these sites, you agree to indemnify and hold harmless the Bank from any problems you may encounter from doing so. The Bank makes no representations or warranties regarding the accuracy, functionality, or performance of any third party software that you use in connection with our Internet Banking product, e.g. Microsoft Money 2001 or higher and Excel (Tab Delimited Text).
The Bank is not responsible for any electronic virus or viruses that you may encounter. We encourage our customers to routinely scan their PC and diskettes using a reliable virus product to detect and remove any viruses. Undetected or un-repaired viruses may corrupt and destroy your programs, files and even your hardware. Additionally, you may unintentionally transmit the virus to other computers.
In the event either party brings a legal action to enforce this agreement or collects amounts owing as a result of any account transaction, the prevailing party shall be entitled to reasonable attorneys’ fees and costs, including fees on any appeal, subject to any limits under applicable law.
The Bank has the right to change this Agreement anytime by notice mailed to you at the last address shown for the account on Bank of Locust Grove records, by posting notices in Bank branches or as otherwise permitted by law.
You agree that we may terminate this agreement if:
· You breach this or any other agreement with us;
· We have reason to believe that there has been an unauthorized use of your account or password;
· We notify you or any other party to your account that we have cancelled or will cancel this Agreement.
· Inactivity by you for more than a 60 day period. If your account is considered inactive, you must contact us to have the service activated before you will be able to schedule any transaction through the service.
You or any other party to your account can terminate this Agreement by notifying us in writing or by E-mail. Termination of service will be effective the first business day following receipt of your written notice. Termination of this Agreement will not affect the rights and responsibilities of the parties under this Agreement for transactions initiated before termination. You must specify if you are discontinuing Online Banking, Bill Payment Voice Banking or all three; and the effective date to stop the service. When Bill Payment is terminated, any pre-scheduled bill payments made through online banking will also be terminated.
To cancel by phone: Call (918) 479-5225
To cancel by mail: Bank of Locust Grove, P.O. Box 219, Locust Grove, OK 74352
To cancel in person: 124 E. Main St., Locust Grove, OK 74352